Frequently Asked Questions
Everything you need to know about your gear and your order.
How long does shipping take for my fitness gear?
Standard delivery typically takes 3-5 business days. We also offer express next-day delivery options for those who need their equipment or apparel urgently.
What is your return policy for footwear and apparel?
We offer a 30-day return policy. Items must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
How do I know which shoe size to order?
Each product page includes a specific size guide. We recommend measuring your foot and comparing it to our brand-specific charts, as sizing can vary between brands like Nike, Adidas, and ASICS.
Do you offer international shipping?
Yes, Start Fitness ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and interest-free installment options like Klarna to help you spread the cost of your fitness equipment.
Are the products on your site authentic?
Absolutely. Start Fitness is an authorized retailer for all brands we carry, ensuring that every piece of equipment and apparel is 100% genuine and sourced directly from the manufacturer.